1 comment
Not resolved

Ordered $7000 Torrified door and it was delayed several times for months. Arrived with bright blotching. Called Lemieux Door and was told they wouldn't talk to customers only wholesalers. Asked about the 20 year warranty and quality control. Could never get past rude receptionist. This company has by far the worst customer service I have ever experienced.

I wanted to know if these blotches could be sanded out since the door is raw, but the receptionist refuses to forward calls to anyone inside the company. This information proves essential before proceeding so they don't blame the finisher for the flaws.

See the enclosed photographs of the door. Some are a bit difficult to detect, but on others you can see the blotching. It's worse in person. It should have never left the factory like this. Where is there quality control?

Monetary Loss: $7000.

Had an Experience with Lemieux Door?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Mount Laurel, New Jersey, United States #1247072

What he said.Terrible product.

Do not even consider this junk. I wish I had a guardian angel (like I am being) to dissuade me from buying the three I bought. It is all my fault though, because my salesman tried to talk me into cheaper doors.

Come to think of it, maybe even a guardian angel would not have been enough to save me from my mistake.

But more information can.So be informed and use that information to choose a different product.

You May Also Like

Lumber Liquidators - Morning Star Strand Bamboo splitting and cupping Lumber Liquidators "Purchased Morning Star solid wood Bamboo flooring for a house in Lake Arrowhead, Ca. It was installed in January 2016. Livingroom, two bedrooms, halls and family room. Now, in June,..." Read more ShopRTACabinets - Frank LaMark  owes me cabinets or refund ShopRTACabinets "We ordered cabinets in July 2015. Took 6 months before the cabinets came, and two pantries were missing. Numerous emails went unanswered, disconnected telephone, etc. Finally a few weeks ago..." Read more Pergo Des not stand by it's product Pergo "purchased over 40 cases.Product wound up defective, so I didn't open more than two cases...When I contacted Pergo they didn't even want to speak to me..." Read more Congoleum - Making Repairs after 8 years of Disgust Congoleum "Installed spring 2008. Looked great as I expected. No problems with installers. Within months noticed a gouge from a dropped cooking utensil. Obviously not a good thing for any floor..." Read more Pictures On Gold - I don't think they understand what "gold-filled" is supposed to mean. Pictures On Gold "I ordered a class ring from Pictures on Gold some time ago, because the school's official rings were waaay too pricy. I chose 14k gold-filled instead of solid gold to..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more SquareTrade Warranty is running a scam in ebay Squaretrade Warranty "I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate..." Read more Razbannia Group - Fraud and Scam Artist: Sina Razbannia Razbannia Group "Razbannia Group Beware! Scam And Fraud Against Customers Calabassas, California Do NOT do business with Razbannia Group. Razbannia Group is owned by Sina Razbannia, his wife Shirley Razbannia, his daughter..." Read more